Company selling spiked protein powder fined of Rs 1 lakh

The District Consumer Disputes Redressal Commission in Mumbai has ordered a company to pay Rs 1.1 lakh to Rahul Shekhawat, a fitness enthusiast from Powai, Mumbai. Shekhawat discovered that the protein powder he purchased online contained high levels of sugar and carbohydrates, contrary to its advertised claims. He bought the product for Rs 1,599 in February last year, which was marketed as having “100% performance” with “24 grams of high-quality protein and no added sugar.”

Suspecting the product’s quality, Shekhawat contacted the company, which reassured him of its health benefits and provided a lab report. Dissatisfied, Shekhawat independently tested the product, revealing it contained 9.60 grams of sugar per 100 grams, contradicting the zero-sugar claim on the label. After the company failed to respond to his notice, Shekhawat filed a complaint with the consumer forum.